HOW WE WORK


Photos: We will use a digital camera to take photos of your home. These photos will be used for marketing your home via the MLS (state wide multiple listing service), for use on other electronic marketing systems (e.g. Realtor.com, homes.com, for use on Steve's professional website (stevecaron.com) as well as for brochures to be faxed/mailed out upon request or for a potential direct marketing campaign. Steve also has the capacity to take virtual tours of your property which can be seen on some of the abovementioned websites by not only other agents, but in many cases the general public as well.

Please allow for a few days time lapse for the information to be uploaded from our local Multiple Listing Services to the other websites. Be advised that there is a strict limitation of copy space available, which is why Steve uses the expanded options on other Internet Sites.


Brochure: As mentioned above, a brochure of your home will be developed. This brochure will contain information regarding your property, such as upgrades, improvements, special amenities, room sizes etc., in addition to information on taxes and specifically information regarding personal property. It will also include a copy of your seller's property disclosure (s), the deed, tax map, and any other pertinent information. If there is information that you would like to be featured in this brochure, please be sure to notify us right away. We will leave copies on site at your property for buyer agents to have available for their showings. Please notify Dori at our office when/if you need more brochures.


Feedback Information: Feedback comments from other agents showing your property are se-cured as soon as possible and we will call you with their feedback as soon as possible during reasonable hours! In the event that you cannot be reached, a message will be left on your voice mail or e-mail. Let us know if you have a preference


On Line Agent ® is a sophisticated software program that we integrate into our business communications and tracking services. The program is designed to track activity on your property. During the marketing process of your property, we will provide you with this essential information as requested, and also keep an accurate accounting of all activities which include; number of showings, feedback comments, any targeted advertising implemented. Most beneficial is the ability to analyze the market and your property together, giving you, the client, the best, most current market information available.


Response Tracking, Active Prospect

Advertising - Your home will be advertised a minimum of once every 6-8 weeks. We want to take full advantage of every opportunity to market your property, but most buyers are now using the Internet. We see very few sales closed as a direct result of local advertising. For executive level properties we can discuss advertising in more regional/national publications.

Merchandising

Showcasing your home for marketing - Steve will offer tips on how to make the property show more attractively and highlight the property and not your personal belongings. He will discuss any repairs/upgrades/streamlining etc. that will increase the marketability of your property. You can begin by packing up those objects that are not necessary for daily living, which may make the home look smaller.

Showings

Utilities - On vacant properties or before closing on your current property, utilities must be available and in working order. Agents, prospective buyers, home inspectors, and walk- through's must be conducted with utilities in working order.

Agent Showings - Showings help us sell your home! Please make every effort to make your home ready and available to show at reasonable times. A locked box will be placed on your door to make your home more accessible for showings. This box will remain on the home until closing to accommodate the final walk through and home inspections.

Price Changes - In the event that the market activity reflects a need to adjust the listing price of your home, the new marketing price will be implemented through MLS. We will generate new brochure face sheets and ensure the price change is reflected in all other marketing systems.

Offers - We prefer to present offers in person. Steve's office at RE/MAX Riverside is ideal as he has a complete file on your property as well as access to a copier, scanner, fax etc.

Inspections - If the property is under contract and an inspection is required, home inspections can take up to three hours. Often the buying parties will accompany the inspector during that time. The Buyer pays for this service, and only the Buyers Agent will be present with the buyers. Other arrangements can be made per this agreement.

Public Open Houses - It is our practice to discourage public access to our properties to those unqualified buyers and/or non-serious prospects through public open houses. We have listed and sold many properties without the use of this system. We are much more comfortable knowing the motivation and purchase power of a prospective buyer prior to exposing your home, family and personal belongings to complete strangers. If you are still in favor of public access, we will dis-cuss those options at that time.

Closing Services - We are pleased to deliver information to your attorney or Title Company. Steve will work throughout the under contract period to ensure the property closes on or before the specified date to the best of his ability. We will also be present with you at the closing.